RETURN AND REFUND POLICY
At Care Cub, we prioritize your satisfaction and the quality of our products. Please read our return and refund policy carefully:
Return Policy
- No Returns Accepted: We do not accept returns on any products. All sales are final.
Replacement Policy
- Damaged Items: If your product arrives damaged, please contact us within 2 days of receipt. We will review your claim and, if approved, offer a replacement at no additional cost.
- Proof of Damage: To process your replacement, please provide clear photographs of the damaged item along with your order number.
How to Request a Replacement
- Email our customer service team at helpcarecub@gmail.com with your order details and photos of the damaged item.
- We will respond promptly to assist you with the replacement process.
Important Notes
- Replacements are only offered for products damaged during shipping or manufacturing defects. We do not replace items due to user error or normal wear and tear.
- All other inquiries regarding orders, shipping, or general questions are welcome, and we are here to help!
Thank you for choosing Care Cub. Your understanding of our policy helps us continue to provide quality products and service.